Privacy Policy – MobileMana
At our MobileMana, we are fully committed to safeguarding your personal data and maintaining transparency about how we collect, use, and protect your information. This Privacy Policy outlines our practices regarding the information we gather from users ("you", "your") when accessing our mobile games, apps, and related services. By using our mobile gaming applications, you acknowledge and agree to the terms described in this policy.
1. Purpose of This Privacy Policy
The purpose of this document is to inform users about how their personal data is handled throughout the lifecycle of their interactions with our mobile games.
2. Information We Collect
We collect various types of information:
a) Personal Information
- Username, nickname, or display name
- Email address
- Profile image (if uploaded)
- Contact information (e.g., support requests)
b) Gameplay Information
- Game progress, achievements, scores
- In-game purchases, rewards, items
- Player behavior and user interaction
c) Device and Technical Information
- Device model, OS, resolution
- Device identifiers (e.g., IDFA)
- IP address, language, network status
- App version, crash reports
d) Transaction Information
- Transaction dates, items purchased
- Payment status (processed by third parties)
e) Communication and Support
- Contact details (e.g., email)
- Message content and ticket history
3. How We Use Your Information
- Provide and maintain games/services
- Manage profiles and preferences
- Personalize in-game experience
- Respond to support requests
- Prevent fraud and abuse
- Analyze usage and improve features
- Send marketing (with consent)
4. Legal Basis for Processing
- Consent: marketing, optional features
- Contract: delivering requested services
- Legitimate Interests: analytics, fraud prevention
- Legal Obligation: regulatory compliance
5. Sharing Your Information
We do not sell your data. We may share it with:
- Cloud and hosting providers
- Customer support tools
- Analytics/crash reporting services
- Marketing services (with consent)
- Payment processors
We may also disclose data to comply with legal obligations or during business restructuring.
6. Data Retention
We retain data based on account activity, legal requirements, and service needs. When no longer needed, data is securely deleted or anonymized.
7. Security Measures
We implement:
- Encryption (in transit and at rest)
- Firewalls, intrusion detection
- Software updates and security audits
- Access controls and training
8. Children’s Privacy
Our services are not for users under 13. We do not knowingly collect data from minors without parental consent. Data will be deleted if collected in error.
9. International Data Transfers
Your data may be processed in countries with different laws. We apply safeguards such as standard contractual clauses to protect your data.
10. Your Rights
- Access to your data
- Correction of inaccurate info
- Deletion upon request
- Objection to certain uses
- Restriction of processing
- Data portability
Contact us via in-game support to exercise your rights. Verification may be required.
11. Changes to This Policy
We may update this Privacy Policy. Major updates will be communicated via the game interface. Continued use implies acceptance of changes.
12. Contact Us
If you have any questions or concerns about this policy, please contact our support team via the in-app help center or the game's contact section.